The biggest marketing fail ever
There is one common marketing mistake that I often see. I usually see it locally in South Africa, but I am sure lots of people make this mistake. It is such a basic mistake I sometimes wonder how people do not know this. This should be marketing 101.
Let me describe this mistake in detail:
Just last week I saw someone make this mistake in a room full of people. Everyone wanted him to do well (most people do when you are speaking in public) – people have empathy. The moment he made the mistake that I will describe just now I looked around. Most people were visibly cringing. Some people looked away. Some suddenly had something to do on their phones or got up and went to a different part of the venue.
“Most people were visibly cringing.”
What was this terrible mistake? This mistake I too often see.
The big marketing mistake I often see is:
People slate their competition. Yes, a rep, owner or other person connected to a business directly or indirectly says something bad about their competition.
This is a very quick way to lose trust and customers.
By doing this you are:
- Showing immaturity.
- Indicating that you are actually afraid of your competition.
- Revealing insecurity and bad character.
The bottom line is that to me you are saying that you can’t market your business / product on it’s strengths. By slating your compeition you are saying that you / your product / your company has no strengths worth mentioning.
Come on guys and girls. Stop doing this.
Ok, I’m finished, I will get off my soapbox now…